appba999 Privacy Policy — Your Data Is Safe With Us

appba999 We collect two main types of data — what you provide directly, and what is collected automatically.

Information you provide directly:

• Full name, date of birth, and address (collected at registration)
• Email address and mobile number
• BKash/Nagad/Rocket number (for payments)
• Photo of national ID or passport (for KYC verification)
• Messages and complaints submitted to support

Automatically collected information:

• IP address and device type (mobile/desktop)
• Browser and operating system information
• A record of which pages you visited on the site and for how long
• Betting & gaming activity history
• Transaction time, amount & method

appba999 We never collect data without a reason. Every piece of information has a clear purpose:

• Identity Information — For account verification, age confirmation, and anti-money laundering compliance.
• Payment Information — To securely process deposits and withdrawals.
• Usage History — to enhance your experience and show you relevant offers.
• Device Information — To ensure security and detect unauthorized login attempts.
• Contact Information — to send support assistance, important notices, and promotional offers.

The information collected is used for the following purposes:

1. Creating, managing, and securing your account
2. Processing deposits and withdrawals
3. Managing bonus and rewards programs
4. Customer Support & Complaint Resolution
5. Prevention of fraud and illegal activity
6. Fulfilling legal obligations (in accordance with Curacao license requirements)
7. Analytics to improve the platform experience

appba999 Your personal data is never sold. However, limited information may be shared in specific circumstances:

Your personal data is not shared with any third parties outside the list above.

appba999cookies are used on this website. Cookies are small files stored in your browser. They are primarily of three types:

• Essential Cookies — To maintain login sessions and ensure payment security. These cannot be disabled.
• Functional Cookies — To remember your language preference and game settings. These are optional.
• Analytics Cookies — To analyse site usage (e.g. which pages are most visited). These can be disabled.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to not function properly.

Different types of data are retained for different durations:

• Account Information — For the duration your account is active, and for 5 years after closure (as required by law)
• Transaction Records — At least 7 years (in compliance with financial regulations)
• KYC Documents — 5 years after account closure
• Betting History — up to 3 years
• Support Messages — Up to 2 years
• Cookies Data — At session end or after a maximum of 1 year

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

appba999 We follow the highest industry standards for data protection. The core pillars of our security framework are:

• SSL/TLS 256-Bit Encryption — All data travelling between your browser and our servers is fully encrypted
• Two-Factor Authentication (2FA) — An additional layer of security for your account
• Encrypted Database — Stored data is not stored in plain readable form
• Regular Security Audits — Periodically audited by third-party experts
• Access Control — Only authorised staff can access relevant data
• Breach Monitoring — any suspicious access is detected immediately

As an appba999 member, you have the following rights over your own data: